Help
Known limitations
What Flavonto Forms does not do in this version, and what has and has not been tested.
This page lists what the plugin does not do, and where testing stopped short of real services or products. It is kept up to date with each release.
Not included in this version
| Area | Limitation | What to do instead |
|---|---|---|
| Payments | One time payments only: no subscriptions or recurring payments, and no card fields on your own page (visitors pay on Stripe's or PayPal's page). | Use Stripe or PayPal's own subscription tools, linked from a confirmation. |
| No PDF files are generated from entries. | Each entry has a print layout your browser can save as a PDF; entries export to Excel, OpenDocument, CSV, HTML and JSON. | |
| Translations | The plugin is translation ready (a translation template is included) but ships in English only. | Translate with Loco Translate or a translation service; form texts are your own. |
| Uploads | File types are always limited to those a form names; there is no "allow every type" option. The largest file is limited by your server. | Name the types you expect. Diagnostics shows the largest upload your server accepts. |
| Spreadsheets | The older XLS format holds at most 65,535 entries. | Choose XLSX, which has no such limit. |
| Quform | Quform 2 forms, entries and files can be imported; Quform 1.x data cannot. Custom code added to Quform forms is not carried over. | The import's dry run lists everything that will not carry over before anything is created. |
| Scale | Tested with 10,000 entries in one form. Larger numbers have not been measured. | Use retention to keep the entries list to what you need. |
| AI | No AI features, and nothing is sent to AI services. |
What was tested, and what was not
The plugin is tested with automated suites on every release. Where a test could not use the real product or service, it says so here.
| Area | Tested | Not tested |
|---|---|---|
| WordPress | 7.1 for everything; 6.5 for the core suites | Versions in between are expected to work but are not run on each release |
| PHP | 7.4 and 8.3 for every suite; 8.2 on a live host; every file checked for syntax with 7.4, 8.0, 8.1, 8.2, 8.3, 8.4 and 8.5 | Full suites on 8.0, 8.1, 8.4 and 8.5 on each release |
| Database | MariaDB 11.8 on a live host; SQLite in the local test environment | MySQL 8 on a real server |
| Themes | Twenty Twenty-Five (block theme) on a live host and locally; a minimal classic test theme locally | Popular commercial themes |
| Browsers | Chromium (Chrome, Edge), WebKit (Safari's engine) and a phone profile | Firefox; real phones and tablets (emulation only) |
| Page builders | Block editor; Elementor 4.3 on a live host (the widget is listed, shows the form and the form sends) | WPBakery itself: the element uses WPBakery's documented interface and is tested with a stand in, not in WPBakery |
| Caching | LiteSpeed Cache on a live host, with two visitors sending the same cached page | Other cache plugins and CDN page caching |
| Emails are created and handed to WordPress's mail function | Delivery through a real mail server: both test environments capture email instead of sending it | |
| Payments | Stripe Checkout and PayPal flows, signatures and webhooks with signed test data and simulated provider replies | Stripe and PayPal sandboxes end to end |
| Integrations | Every integration against recorded or simulated replies from the service | Live accounts at Mailchimp, ActiveCampaign, Campaign Monitor, GetResponse, MailerLite, Mailrelay, Zoho CRM and Telegram |
| Address suggestions and maps | The browser side with a stand in for Google's script | Google Maps Platform with a real key |
| Multisite | Network activation and per site data in the local test environment | A real multisite network on a host |
| Accessibility | Automated scans (axe) on every form design and screen, keyboard only use, 320 pixel width and contrast checks | A review by people using screen readers and other assistive technology; no conformance certificate |
If something on this page matters for your site, ask before buying; see Getting support.